Help Page Added


Hello!

I have added a new help page and put all the other help/how to pages as a sub-page on that to make it easier to access them. I hope you find it useful.

https://flipnote.wordpress.com/help/

Sam156e

System bug report: Error 340404 when viewing details section of Flipnotes


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From Monday, 25 April 2011 at approximately 19:00 JST until Tuesday, 26 April
2011 at 10:00 JST, error 340404 appeared when viewing the details section for
certain Flipnotes on Flipnote Hatena for Nintendo DSi.

This problem was caused by an application error that has now been fixed, and
the details section for all Flipnotes can now be viewed normally on Flipnote
Hatena for Nintendo DSi.

Please accept our apologies for any inconvenience this situation may have
caused, and thank you for your continued support of Hatena’s online
services.

Time Zone Converter

  • Kyoto (JST)
    • Monday, 25 April 2011, 19:00 – Tuesday, 26 April 2011, 10:00
  • Los Angeles (PDT)
    • Monday, 25 April 2011, 03:00 – 18:00
  • New York (EDT)
    • Sunday, 25 April 2011, 06:00 – 21:00
  • London (BST)
    • Sunday, 25 April 2011, 11:00 – Tuesday, 26 April 2011, 02:00
  • Berlin (CEST)
    • Sunday, 6 June 2010, 12:00 – Tuesday, 26 April 2011, 03:00
  • Sydney (EST)
    • Monday, 25 April 2011, 20:00 – Tuesday, 26 April 2011, 11:00

http://d.hatena.com/flipnotehatena/20110426/13381318

System bug report: Error 340404 displayed for some users when accessing the Color Star Exchange


From Sept. 17, 2010 to Sept. 24, 2010, Nintendo DSi users in the Europe and Oceania region who had their language set to English encountered error code 340404 when attempting to access the Color Star Exchange.

Error code 340404 was displayed when attempting to access the Color Star Exchange by tapping on “Get Special Themes!” from the top menu of Flipnote Hatena for Nintendo DSi.

We have now fixed this problem, and the Color Star Exchange can now be accessed properly for users in all regions.

Please accept our apologies for any inconvenience that this situation may have caused, and thank you for your continued support of Flipnote Hatena.

System bug report: Wrong number of views and downloads displayed


Currently, the wrong number of views and downloads is being displayed for some Flipnotes.

We are now investigating the cause of this problem and working to restore the service back to normal. Please accept our apologies for the inconvenience, and thank you for your patience as we fix this problem.

Hatena Star System Maintenance: 8/18/2010 (5:00 am – 6:00 am JST)


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We will be making some changes to the Hatena star system on August 18, 2010 (Wednesday) for approximately one hour starting from 5:00 am JST.

Time Zone Converter

  • Kyoto (JST)
    • Wednesday, August 18, 2010: 5:00 am – 6:00 am
  • Los Angeles (PDT)
    • Tuesday, August 17, 2010: 1:00 pm – 2:00 pm
  • New York (EDT)
    • Tuesday, August 17, 2010: 5:00 pm – 6:00 pm
  • London (BST)
    • Tuesday, August 17, 2010: 9:00 pm – 10:00 pm
  • Berlin (CEST)
    • Tuesday, August 17, 2010: 10:00 pm – 11:00 pm
  • Sydney (EST)
    • Wednesday, August 18, 2010: 6:00 am – 7:00 am

During this time it will not be possible to add stars to comments or Flipnotes on Flipnote Hatena, and stars that have been added to comments or Flipnotes will not be visible.

Please note that the Color Star Exchange will operate properly during this time.

We apologize for any inconvenience this may cause, and thank you for your understanding.

Flipnote Hatena System Maintenance: 6/15/2010 (1:30 pm – 3:00 pm JST)


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We will be performing system maintenance at Flipnote Hatena on Tuesday, June 15, 2010 from 1:30 pm to 3:00 pm (JST).

Time Zone Converter

  • Kyoto (JST)
    • Tuesday, June 15, 2010: 1:30 pm – 3:00 pm
  • Los Angeles (PDT)
    • Monday, June 14, 2010: 9:30 pm – 11:00 pm
  • New York (EDT)
    • Tuesday, June 15, 2010: 12:30 am – 2:00 am
  • London (BST)
    • Tuesday, June 15, 2010: 5:30 am – 7:00 am
  • Berlin (CEST)
    • Tuesday, June 15, 2010: 6:30 am – 8:00 am
  • Sydney (EST)
    • Tuesday, June 15, 2010: 2:30 pm – 4:00 pm

Users will be unable to access Flipnote Hatena from the Nintendo DSi or from the Flipnote Hatena website during this time.

The purpose of this maintenance is for the introduction of some new performance and speed improvements to Flipnote Hatena.

We apologize for any inconvenience this may cause, and thank you for your understanding.

System bug report: Inabiilty to access Flipnote Hatena


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Earlier today from 4:30 am JST to 5:35 am JST, it was not possible to access the Flipnote Hatena website or Flipnote Hatena for Nintendo DSi.

This outage was caused by a database server error that has now been fixed, and access to Flipnote Hatena has been fully restored for all users.

Please accept our apologies for any inconvenience this downtime may have caused, and thank you for your continued support of Hatena’s online services.

Time Zone Converter

  • Kyoto (JST)
    • Monday, 7 June 2010, 4:30 – 5:35
  • Los Angeles (PDT)
    • Sunday, 6 June 2010, 12:30 – 13:35
  • New York (EDT)
    • Sunday, 6 June 2010, 15:30 – 16:35
  • London (BST)
    • Sunday, 6 June 2010, 20:30 – 21:35
  • Berlin (CEST)
    • Sunday, 6 June 2010, 21:30 – 22:35
  • Sydney (EST)
    • Monday, 7 June 2010, 5:30 – 6:35